Cancelling a reservation at Ekaant Jungle Homestay
In case you plan to cancel your booking, our simple cancellation process makes sure you receive a quick confirmation and fast refunds.
Cancellation deadline:
- Cancellations made 30 or more days before the scheduled arrival date will receive a full refund of the deposit or payment made.
- Cancellations made between 15 and 29 days before the scheduled arrival date will receive a 50% refund of the deposit or payment made.
- Cancellations made less than 15 days before the scheduled arrival date will not be eligible for any refund.
- In the event of a cancellation, we will attempt to re-book the room(s) for the same period. If we are successful in re-booking the room(s), we will refund the deposit or payment made, less a 10% cancellation fee.
Cancellation Period & Fee:
Cancellations made less than 48 hours before the scheduled check-in time will be considered last-minute cancellations and a cancellation fee equivalent to one night’s stay will be charged.
Refund policy:
If the guest cancels their reservation before the cancellation deadline, we will refund their reservation deposit in full within 7 business days of receiving the cancellation notice. If the cancellation notice is received after the cancellation deadline, no refund will be issued.
If the guest cancels their reservation before the cancellation deadline, we will refund their reservation deposit in full within 7 business days of receiving the cancellation notice. If the cancellation notice is received after the cancellation deadline, no refund will be issued.
Partial cancellation:
If the guest decides to shorten their stay after they have checked in, they will not be entitled to a refund for the remaining nights.
If the guest decides to shorten their stay after they have checked in, they will not be entitled to a refund for the remaining nights.
No-shows:
If the guest fails to arrive on the scheduled arrival date and does not notify us of their cancellation, they will not receive a refund
If the guest fails to arrive on the scheduled arrival date and does not notify us of their cancellation, they will not receive a refund
